Finnish-speaking Customer Supply Chain Support for L'Oréal

Do you have strong communication and analytical skills with a passion for delivering great advisory services? Do you want to work with leading dermatological brands in a global company? Then this role at L’Oréal is for you!

We are looking for a Finnish-speaking Supply Chain Support to join L'Oréal’s Dermatological Division (LDB) and Professional Products Division (PPD) in Copenhagen. The position starts as soon as possible and is initially for six months, with a strong possibility of extension and potential permanent employment.

About the role
As a Customer Supply Chain Supporter, you will be an integral part of LDB and PPD, managing the entire order process—from the moment a customer places an order to final invoicing. You will work closely with major companies, ensuring seamless coordination and excellent service. Additionally, you will work extensively with large datasheets in Excel to track and manage key supply chain information.

Your key responsibilities
• Managing and maintaining strong customer relationships.
• Handling customer demands, credit notes, and issue resolution.
• Communicating internally and externally on customer-related matters.
• Working with large Excel datasheets to monitor and report on supply chain metrics.
• Preparing customer-focused reports and supporting logistics operations.
• Enhancing collaboration within the supply chain team.
• Identifying and implementing initiatives to improve customer service and operational efficiency.

If you’re detail-oriented, proactive, and passionate about delivering outstanding customer service while working with large datasets, we’d love to hear from you!

We are looking for:

You will thrive in this role if you enjoy an outgoing position and possess strong communication and analytical skills.

In addition, you should meet the following criteria:
• You must be fluent in Finnish and have professional proficiency in English.
• You have a solid understanding of supply chain processes, especially the order-to-cash process.
• You have experience with Excel and analyzing data.
• Experience with SAP is a plus but not a requirement.
• As a person, you are helpful, reliable, and work well in a team. You can handle multiple tasks simultaneously, embrace work-
related challenges, and are not afraid to ask questions.

Practical Information:
You will work 37 hours per week, from Monday to Friday, between 08:00 and 17:00.
The phone lines are open for Finnish customers from 09:00 to 15:00.

You will be employed through StudentConsulting in a temporary position starting as soon as possible, lasting for three months. For the right candidate, there is the possibility of extension or permanent employment afterward.

If you are curious about this position and eager to start your career with an attractive company, please send your CV and application as soon as possible. We will conclude the recruitment process once we find the right candidate.

If you have any questions, please contact the recruitment manager, Monika Thomsen, at monika.thomsen@studentconsulting.com.

We look forward to receiving your application!

Keywords: Order-to-Cash, Supply Chain, Customer Support, Finnish-speaking, Copenhagen